Customer Reviews

Don't just take our word for it... we are rated as excellent on Trustpilot.

Overall TrustScore Rating 4.6/5

Great product and service

Mr Hughes - 22nd Mar 2022

Great product and service, diolch.

Excellent product and communication

Tom - 8th Mar 2022

Excellent product and communication. Would highly recommend you watch their ‘how to’ videos before you start. Makes the process simple and efficient.

Love my new desk

Matthew - 4th Mar 2022

Love my new desk. Amazing! Friendly Company. Great communication. Have now purchased twice. Highly recommended. So easy to put together and great quality.

Excellent Product

Tracy - 18th Feb 2022

Excellent product. Phenomenal customer service.

High praise for the shelves from Yorkshire

Tom - 29th Jan 2022

Shelves are very high quality and pretty fool proof to build. The instructions can be pretty overwhelming at first, but break everything down step by step.

Customer service is also fantastic! There was a bug in the "Design your own" tool, which meant that there was 2 small parts missing. They were sent out the same business day and delivered the following day.

Highly recommended for someone looking for custom shelving to fit their needs.

I can’t fault this company or the product!

Lorraine - 15th Jan 2022

Once I had ordered the shelves/desk I received regular emails stating the process of my order. I was emailed the instructions on how to put it together in preparation for its arrival. The shelves were delivered well before the lead time and by 10am (all the way from the north to the south of the country!).
It took me 2 1/2 to put together by myself (others could probably do it faster!). The attention to detail and the finish is to a very high standard.

It is top quality and is probably my favourite piece of furniture.

Thank you Shelved😊

Excellent service and great designed products

Katrina - 15th Jan 2022

From placing our order to delivery they have been brilliant. We assembled the unit today and it looks amazing. Excellent quality and it’s just what we needed to finish off our room.

Highly Recommend

Maria - 23rd Dec 2021

I can highly recommend this company for service, delivery and solid furniture. Thank you Jonathan for your quick response to my emails and fast delivery.

Great Quality

Sam - 22nd Dec 2021

Very happy with this product. I wanted a modular shelving unit with integrated desk - Shelved's fully customisable system allowed me to make exactly what I wanted when I was struggling to find this kind of piece elsewhere that wasn't extortionate designer furniture.

Very reasonably priced but excellent quality. This is a very well designed system that offers sturdy shelving that isn't going anywhere. Lovely quality of materials.

Their fit together system takes little bit of thought to understand but once you do assembling your item is a breeze - so much better than other flat packed systems!

Customer service is great - our boxes even came with a couple packets of Haribo to keep us going during assembly!

Absolutely outstanding service and product!

Tom - 22nd Dec 2021

Absolutely outstanding!!!!

Extremely friendly, helpful staff, fast communication and rapid delivery!

The shelving is outstanding, great quality, easy to assemble and very sturdy!!

I honestly can’t speak highly enough of this shelving and service!!

Thank you!!

Good Quality Product

Roger - 14th Dec 2021

This is such a well thought out adaptable product. We wanted an industrial style unit but we wanted it be a certain height & width and with as much storage as we needed, no more. We chanced upon Shelved while scouring the internet for suitable items. It’s not the cheapest, but it is very good.

Definitely recommend and the customer service was spot on.

Great quality easy to put together

Jonny - 6th Nov 2021

These shelves are brilliant. Easy to put together and I was able to design them from scratch to fit our room. Love them!

Sort a couple of things and it would be 5 star.

John - 6th Nov 2021

It would have been 5 but for 2 niggly things. I couldn’t give 4.99 so had to award 4. This is a brilliant product and I will purchase from them again. The delivery was excellent with the driver phoning me the evening before and agreeing a time for delivery and he was on time. The packaging was also excellent, really protective and easy to open with paper taping, making it better for recycling.

1. I received contradictory emails, the first stating that the product would be delivered by a certain date and then soon after another stating that Shelved were working hard to manufacture and ready the product for delivery. The product was then delivered 2 days later which was brilliant. Needs sorting out.

2. The assembly was so easy but unfortunately two of the 40cm x40cm side panels had to be ‘coaxed’ to fit and one was slightly damaged as a result. Reason: the ladder rail measurements are 1 to 2 millimetres smaller than the rails used to join them. Once assembled the product is very rigid and sturdy!
Hope this is useful but it is a brilliant product so far.

Love our new TV unit

Jane - 1st Nov 2021

Love our new TV unit! Gorgeous and great quality. Super fast delivery too - was with us in 3 days despite the month estimate!

All good-well done Shelved

Pamela - 14th Oct 2021

Shelved delivered on time, all items arrived.

Glad of message on box which included the legs.(happy messages on all boxes)

Good to be ale to watch video instructions as well as paper versions.
Finished unit looks great.
We needed a unit which could be assembled in the room, be strong and durable.
Shelved have given us that.
Thank you.

Excellent Product and Service

Jon - 16th Sept 2021

We configured and ordered our shelving unit online, expecting a 3-4 week delivery. It was with us within 10 days, and what a product!

Excellent quality engineering (everything just fitted perfectly, no bending, twisting or shaking necessary) and it looks superb in our living room. Have to say, the packaging was top class too. Almost no plastic involved as everything was in cardboard with plenty of packing to keep it all safe in transit. It took a while to assemble (6 hours in all) but it was worth it.

The instructions are as comprehensive as they can be, given that the design is bespoke every time. We love our new shelving unit, and would thoroughly recommend shelved to others.

Superb service all round.

Great Buy

Pieter - 15th Sept 2021

Product quality is really good, and it all comes together exactly as it should. It looks really good as well.

Be prepared for a bit of work to put it together, and definitely watch the video's.


Steve - 1st Sept 2021

We ordered a cabinet with two extension pieces; delivery was on time but the driver would only load it on to the lift so I to unload lift and then get help to carry it into our apartment.

Construction was straight forward but read the instructions carefully and watch the videos!
Really pleased with the finished product, and we have added extra side panels since.

The company are very proactive and helpful.

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