Shipping policy

Rack Systems (Engineering) Limited t/a Shelved

Shipping Policy

1. Delivery

    1.1 We deliver to UK mainland postal addresses only. We do not deliver to the Channel Islands or Scottish Islands unless otherwise specifically agreed by us in writing.

    1.2 We will contact you with an estimated delivery date which, unless otherwise agreed, will be within 4 weeks after the day on which we accept your order. 

    1.3 If no one is available at your address to take delivery, we will leave you a note informing you of how to rearrange delivery.  If you do not re-arrange delivery we will contact you for further instructions and may charge you for storage costs and any further delivery costs.  If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery we may end the contract and clause 12.2 (see Terms and Conditions of Sale) will apply.

    1.4 Delivery under a Contract shall be completed when we (or our chosen delivery services provider) deliver the Products the subject of the relevant Contract to the address you gave us.  The Products will be your responsibility from that time.  It is important that the address you provide is as accurate and detailed as possible.  We do not accept any liability for any loss or damage to the Products once they have been delivered to the delivery address you have specified. 

    1.5 You own the Products once we have received payment in full for the Products, including all applicable delivery charges.

    1.6 You are responsible for the installation of the Products following delivery and we are not liable for any loss or damage you suffer arising from such installation.